I develop research inquiry and deliver insight about people to inform design
Skills & Expertise
User Experience Research
I frame questions and develop lines of inquiry about human experience to advance design and business goals.
Information Architecture
I create Information Architecture diagrams to clarify the information contents of a system and foster collaboration.
Leadership & Facilitation
I bring structure to meetings and teams, putting tools and challenges in people’s hands to achieve desired outcomes.
Concept Sketching
I sketch early and often to make abstract ideas real enough for the team to poke holes in or move forward to the next step.
Teaching
I develop and deliver curriculum for bringing User Experience Research and Human Centered Design to a variety of audiences.
Biography
Francine is a Design Strategist with expertise in User Experience Research, Information Architecture, and Human Centered Design. The focus of her work is to gather insight about people and bring their needs to the forefront of technology development and design efforts. She applies a variety of proven research methods with a focus on crafting the research inquiry to gain actionable insights to inform design. Francine is experienced at sketching new product ideas, teaching, facilitation, project management, planning, and design.
During her 20+ year career Francine has led design teams with dozens of companies. With 9 patents and more than 15 publications to her credit, Francine has exhibited and lectured about her work at schools and institutions around the world.
Francine teaches at the Integrated Innovation Institute at Carnegie Mellon University. She is currently the Design Principal at Seegrid.
CLIENT INDUSTRIES
Healthcare
Insurance
Defense
Aerospace
Financial Services
Wearable Computing
Robotics
Education